Frequently Asked Questions

Everything you need to know about your Lucky Harvey timepiece.

Are Lucky Harvey watches authentic and covered by warranty?

Yes, all Lucky Harvey watches are 100% authentic and come with an official 2-year international warranty covering manufacturing defects and movement issues.

How long does international shipping take?

We offer worldwide shipping. Orders are typically processed within 48 hours, and delivery usually takes between 5 to 12 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the watch in its original, unworn condition with all protective films and packaging intact for a full refund.

What types of movements are used in Lucky Harvey watches?

Lucky Harvey specializes in high-quality automatic mechanical movements, often featuring custom-engineered complications such as automata, jumping hours, and 3D animated dials.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.

Is the water resistance guaranteed?

Most Lucky Harvey timepieces are water-resistant to 3ATM or 5ATM. This means they can withstand splashes or rain, but they are not suitable for swimming, showering, or diving.